HOW IT WORKS
Read how it works to find the best hospitals by Surgical Experts
Surgical Experts is setting new standards for international patients when they seek hospitals in Germany and we show you how it works. That’s what our Medical Concierge Service stands for. On this page you will find all the answers to your questions and how it works to request your treatment. But also how to book an appointment at top leading hospitals in Germany and in Switzerland.
HOW IT WORKS TO FIND THE BEST HOSPITALS
OUR EXPERIENCE IS YOUR ADVANTAGE
Through us, you receive complete transparency of the expected treatment costs. Therefore, we provide you with a quote, so you get an accurate overview. In 99% of all cases, expected costs were in line with actual costs.
Surgical Experts will contact up to 2 clinics & experts to determine the best possible treatment for you. That will give you the opportunity to get an overview of the expected costs, recommended treatment and possible options.
Surgical Experts get inquiries from all over the world. Therefore, patients advise and accompany, from the very normal customer up to celebrities, politicians and members of royal families. We are prepared for all kinds of clients.
Read how it works to book the best Hospitals & Clinics
FREQUENTLY ASKED QUESTIONS
01. What do Surgical Experts offer?
Our service is aimed at international patients who are looking for a top medical treatment and clinic in Germany or Switzerland. Therefore, our medical concierge service is unique and offers you a complete organization including onside patient management service. We also take care of your transportation and provide translators.
02. How do we identify the best Doctors for patients?
That is, through our many years of experience more than 15 years, we are able to identify the best doctors and hospitals in Germany for our clients. Based on your request and medical situation we contact 2-3 doctors to get the best possible treatment strategy for you.
03. How do I start?
To request a cost estimate for medical treatment or surgery contact us here and provide the following files to us by email:
1.) Medical reports in Englisch
2.) If you have x-ray, MRT/CT scans
If you have large files use a file sharing site such as e.g. wetransfer, dropbox, googeldrive or any other free website.
04. What’s next once I provided my files?
The CareTeam of Surgical Experts will contact 2-3 physicians to find the best possible treatment option for you. It can take between 2-5 days to get the doctor’s answer. Therefore, we ask you for a bit of patience.
04. What do I get from SURGICAL EXPERTS?
After we have received the summary of the doctors and the costs to be assessed for your treatment, you will receive a quote from us. This contains all the details of the recommended medical treatment. We also inform you in detail how it works to book your treatment.
05. What’s next when I got the Visa?
At the time you got the visa, we organize and coordinate your appointments. Thus you won’t have any waiting time when you arrived. One of our drivers welcomes you at the airport and chauffeurs you to either your hotel or hospital.
06. Does German hospitals accept intl. Health Insurance?
Most hospitals have no contracts with international health insurance. Therefore, we help you to get a refund of the treatment costs from your health insurer.
07. How do I pay the Treatment Cost?
If you come by a tourist visa a small down payment to secure your appointment is required in advance. The estimated treatment cost can pay either in cash or by credit card directly at the hospital.
08. Do I get support in Hotel booking?
We help you to find the best hotels next to the hospital or inside the city. For long-stay patients, we will organize private apartments or houses for the entourage and family members.