FAQ Medical Second Opinion
Frequently Questions and Answers
Get answers to your questions when it matters most!
Who is Surgical Experts?
Surgical Experts is a patient care service company based in Munich, Germany with offices across Germany and Switzerland. The company was found in 2005 by Martin Engelmann. He held several position as sales manager in the medical high sophisticated equipment. Due to his experiences and working with doctors Surgical Experts has a tremendous huge network to the best leading doctors in Germany and Switzerland. Read more About Us
When should I consider a Medical Second Opinion?
If you do not feel safe through a medical diagnosis that you received from your doctor, you can use us to clarify the best possible treatment.
What medical conditions covered by the MSO services?
Surgical Experts has provided more than 8000 real expert medical second opinion for wide variety of medical conditions. However, we have a standard list that covers following medical specialities: Orthopedics, Neurology, Neurosurgery, Cardiology, Urology, Gynecology, General surgery, Oncology, Dermatology, Ophthalmology, Diabetology, Hematology, Hepatology, Heart surgery and Pediatrics. Other medical conditions and specialities on request. Contact us
How does it work?
1.) You need to provide all available medical report of your medical condition in English. If you have x-ray and CT/MRI scans available you need to send as well.
2.) If you have x-ray and CT/MRI scans available you need to provide too.
3.) Once all the requested files complete you make the payment in advance. (Advanced payment is required as our work starts as soon we are processing your request to the doctors)
4.) As soon the payment of the second opinion fee was received we will process your files to the doctors
Who are the Doctors/Physicians?
All second opinions are provided by specialist doctors or by teams of acclaimed specialists. All are from top teaching and research hospitals or specialist clinics in Germany and Switzerland. The specialist doctor or the team of specialists are selected based on your particular medical needs. For example, patient who is diagnosed with cancer may get a report that includes the collaborative efforts of a multi-disciplinary team, which includes an oncologist, pathologist, radiologist and specialist surgeon. This approach is unique to Surgical Experts services.
What are the benefits of a second opinion from us?
By accessing a medical second opinion through Surgical Experts’s service options, your diagnosis will be confirmed or modified. This can empower you with the information needed to reassure you that you’re taking right decision. Thus the correct diagnosis of a serious illness can be a complex process, due to the fact that the diagnosis might need a multi-disciplinary approach. Therefore, the doctors/physicians from our network, that reviews your case may have access to research that other physicians may not be familiar with. This fact could modify your given diagnosis or existing treatment plan. But it can also assure you the recommended treatment plans are based on the latest medical information and research results available.
How much does it costs?
- Regular Real Expert Medical Second Opinion costs: 599,00 Euro
- Complex cases which requires a multi-disciplinary approach starting at 1.399,00 Euro
- Express service fee, if applicable, cost a 30% extra charge fee
! If you come for medical treatment to Germany or Switzerland part of the second opinion service fee will be reduced from your treatment cost.
How long does it take to get the expert medical second opinion?
Every patient has different medical condition. It depends on the complexity of your medical condition and the seriousness of your sickness.
Surgical Experts committed to a prompt response time but in general it takes between 4 to 8 working days (weekend not included).
If you need a very fast response you book our express service for additional service charge fee of 30% plus here:
Can I accelerate the processing time?
Yes you can. From Surgical Experts you can book so called our Express Medial Second Opinion.
The regular time for getting respond from the doctors is between 5-8 working days. With the Express Service you will get response within 2 – 4 working days max.
The express service ist abdicable to all medical conditions such as complex cases which needs a multi-disciplinary approach per example oncology.
It requires to pay an additionally service charge fee of plus 30% added to the offered medical second opinion service fees you can find here.